Optimised appointments explained
How does your booking slot configuration impact on mobile workforce team costs?
The size of a booking slot, a 4hr vs 2hr for example, can have a significant impact on the overall team cost to achieve the same volume of jobs for each scenario.
This generally follows the standard optimisation rules : the less latitude the jobs have, the smaller your ability to optimise.
However there is a best way of making an optimised booking !
As an example, proposing AM/PM slots instead of all day slot can increase by 14% the workforce cost in this sample, as this require more technicians and will generate more travel time.
+£61963 (+14%)
If the change from AM/PM slots to 2h slots as a minimal impact (0.9%), moving from AM/PM slots to 1h slots is very significant: this change increate by 43% the workwork cost in this sample. This require more techniciens (+4) and generate more travel time (+33%).
This is easily understandable. A 1h slot for a 30 minutes jobs doesn't give much latitude for the optimisation to move the job.
+£218790 (+43.3%)
BUT the exact configuration can also determine the overall cost. In this scenario of changing the slot from AM/PM to 1H slot, if it now requires the job to only "start" in the slot instead of "starting and finishing" in the slot then the impact of the change become negligeable !
If you want to know more, speak with us!
-£83 (-0%)
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