The size of a booking slot, a 4hr vs 2hr for example, can have a significant impact on the overall team cost to achieve the same volume of jobs for each scenario.
This generally follows the standard optimisation rules : the less latitude the jobs have, the smaller your ability to optimise.
As an example, proposing AM/PM slots instead of all day slot can increase by 14% the workforce cost in this sample, as this require more technicians and will generate more travel time.
If the change from AM/PM slots to 2h slots as a minimal impact (0.9%), moving from AM/PM slots to 1h slots is very significant: this change increate by 43% the workwork cost in this sample. This require more techniciens (+4) and generate more travel time (+33%).
This is easily understandable. A 1h slot for a 30 minutes jobs doesn't give much latitude for the optimisation to move the job.
BUT the exact configuration can also determine the overall cost. In this scenario of changing the slot from AM/PM to 1H slot, if it now requires the job to only "start" in the slot instead of "starting and finishing" in the slot then the impact of the change become negligeable !
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