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Connect
More-IQ works alongside existing systems, using integration-ready architecture to support operational workflows.
More-IQ helps organisations optimise customer appointments, field work and mobile teams in real time, so they can improve service, increase capacity and reduce operational waste.
When service scheduling becomes complex, performance suffers
For organisations managing complex, high-volume scheduling, allocation is no longer just an admin task. It directly affects customer experience, workforce utilisation, service levels and revenue.
When teams rely on manual planning, disconnected systems or basic scheduling tools, they often face avoidable delays, wasted travel, missed capacity and poor visibility across the day.
More-IQ helps you take control of that complexity by optimising how work is scheduled, adjusted and delivered in real time.
Smarter scheduling, across every service you offer
Built for organisations managing mobile workforces, appointments, and real-time change – across every service they deliver.
Field service and maintenance
Optimise field service and maintenance schedules in real time to reduce travel, meet SLAs and deliver better service with the same workforce.
Housing and property services
Coordinate repairs, maintenance and compliance work through a single scheduling engine that protects tenant experience while controlling cost.
Customer home visits
Convert customer enquiries into booked home visits faster, improving conversion, capacity use and customer experience from first contact.
Healthcare and mobile care
Dynamically schedule mobile care teams as priorities change, helping maintain timely visits, continuity of care and operational efficiency.
Why More-IQ
Built around the outcomes that matter most
More-IQ does more than improve scheduling efficiency. It helps organisations run smoother operations, deliver better customer experiences, and improve business performance.
Customer-centric scheduling
Every schedule respects customer preferences, availability and experience expectations.
First-contact booking
Customers book appointments that work first time, reducing callbacks and rework.
Workforce and capacity optimisation
Use every available hour of team capacity without overloading or underutilising resources.
Real-time adaptability
Respond instantly to changes, delays and new priorities without manual rescheduling.
Reduced operational waste
Reduce unnecessary travel, idle time, manual workarounds and avoidable scheduling inefficiencies.
API first design
Work alongside existing systems rather than forcing wholesale replacement of your current technology stack.
How it works
Optimisation that works with your operation
More-IQ takes the scheduling complexity that sits across your people, jobs, customers, constraints and systems, then helps planners and service teams make better decisions in real time.
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Understand constraints
The engine considers capacity, availability, location, skills, priorities, work types and customer requirements.
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Optimise schedules
Appointments and jobs are scheduled around the best available outcome, balancing service, cost, time and customer experience.
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Adapt in real time
As the day changes, More-IQ helps teams re-optimise and respond without losing control of service delivery.
Is More-IQ right for your operation?
More-IQ is best suited to organisations managing mobile workers, customer appointments, home visits, repairs, maintenance or care delivery, especially where scheduling complexity is becoming difficult to manage with basic tools or manual processes.
Real-world scheduling optimisation in action
See how More-IQ helped an appointment-led organisation improve scheduling control, capacity visibility and service delivery across complex field operations.
The company:
Raven Housing Trust
Problem:
Raven Housing Trust's ~7,000 properties relied on a purely transactional Dynamics 365 scheduler with no real optimisation. This capped efficiency and left the team unprepared for future demands.
Solution:
In March 2024, Raven partnered with More IQ and Tech-Labs London on a real-time, API-first optimisation engine spanning repairs, voids, estates, and assets. It replaced basic scheduling with efficient, flexible self-service booking for tenants.
Outcome:
Completed orders rose 26%, absorbing 16% more demand with no added headcount or subcontractor spend. Job times fell from 26 to 15 days, backlog dropped from 2,500 to 1,499, and complaints eased as trust and self-service bookings grew.
Built by scheduling specialists.
Designed for real operational complexity.
More-IQ comes from decades of real-world scheduling expertise. We understand the complexity because we’ve lived it. Our platform reflects what actually works in the field.
50+ years experience
Scheduling, field service and operational software expertise.
Real-world scheduling
Built for live teams, customer appointments and changing priorities.
Works with your systems
Enhances your existing platforms without forcing full replacement.
Intelligent scheduling for your platform
For technology vendors, service providers and implementation partners, More-IQ can help bring advanced scheduling and optimisation capability into wider digital service environments.
Backed by industry-leading partners
Resources
Insights for better scheduling
Explore practical guidance on improving appointment booking, reducing wasted travel, managing reactive and planned work, and scaling scheduling operations without adding unnecessary admin.
Case Studies
Raven Housing achieving transformational service improvements with More IQ
Raven Housing Trust is a registered social housing provider that owns and manages approximately 7,000 homes across the south east. The…
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Blogs
Modern response for social housing scheduling efficiency
The use of scheduling within social housing has been on the agenda for many years with housing software such…
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Blogs
Optimised appointments explained
How does your booking slot configuration impact mobile workforce team costs? The size of a booking slot, a 4hr…
Read moreFAQs
Common questions about More-IQ, scheduling optimisation and how we work with your existing systems.
Still have questions?
More-IQ connects to your existing software through APIs and data integration. Rather than replacing your current systems, we work alongside them to improve scheduling. Our team manages the technical setup to ensure data flows securely and seamlessly across your systems.
Ready to see what better scheduling could do for your operation?
Speak to More-IQ about your current scheduling challenges and see how real-time, customer-centric optimisation could help you improve service, increase capacity and reduce operational waste.
