Is your scheduling truly efficient?

Scheduling has been an integral piece of the social housing sector for many years, but are you really seeing the benefits? Do we really know what our scheduling systems are doing, is everyone telling you they all do the same job? Have you really got the right tool for your organisation? You are probably losing efficiency if:

• You have to manually choose a resource
• You have to drag and drop a job onto resource diary
• You can only allocate jobs based on trade or skill
• You are only route planning for individual resources
• You are only optimising overnight
• You aren’t optimising at the appointment stage
• You are only optimising based on travel-time
• Your scheduler doesn’t optimise in real time

Not only can this effect the operating efficiency of your organisation, but can have a huge knock-on effect in your ability to offer a first class level of customer service.